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<div data-animation-nesting data-sfc-cp data-complete="true" data-sae id="isPasted"><strong><span style="font-size: 16px;">Contact ALSO Customer Support</span></strong></div><div data-sfc-cp data-hveid="CAEIAhAA" data-complete="true" data-processed="true"><span style="font-size: 16px;">Our ALSO Customer Support team is here to help you with your questions regarding reservations, refunds, order management and more!</span></div><div data-sfc-cp data-complete="true" data-processed="true"><span style="font-size: 16px;"><br></span></div><hr data-serialized-params="[]" data-complete="true" data-sae><div data-sfc-cp data-complete="true" data-processed="true"><span style="font-size: 16px;"><br></span></div><div data-animation-nesting data-sfc-cp data-complete="true" data-sae><span style="font-size: 16px;"><strong>How to Reach Us</strong></span></div><div data-sfc-cp data-hveid="CAEIBRAA" data-processed="true" data-complete="true"><span style="font-size: 16px;">If you have questions about cancelling your reservation, requesting a refund, or any other general inquiries, please contact our team using one of the following methods:</span></div><div data-sfc-cp data-processed="true" data-complete="true"><span style="font-size: 16px;"><br></span></div><div data-sfc-cp data-wiz-uids="Zhmq2b_v" data-ved="2ahUKEwiOt7iky7iRAxUXDzQIHe_0OBwQ-q4QegYIAQgGEAA" data-processed="true" data-complete="true"><table data-animation-nesting data-complete="true" data-sae><thead><tr data-sfc-cp data-complete="true"><th colspan="undefined" data-sfc-cp data-complete="true"><span style="font-size: 16px;">Method</span></th><th colspan="undefined" data-sfc-cp data-complete="true"><span style="font-size: 16px;">Details</span></th></tr></thead><tbody data-complete="true"><tr data-sfc-cp data-complete="true"><td colspan="undefined" data-sfc-cp data-complete="true"><span style="font-size: 16px;"><strong data-complete="true">Email</strong></span></td><td colspan="undefined" data-sfc-cp data-complete="true"><span data-sfc-cp data-complete="true" style="font-size: 16px;"><a href="mailto:support@ridealso.com">support@ridealso.com</a>&#xA0;</span></td></tr><tr data-sfc-cp data-complete="true"><td colspan="undefined" data-sfc-cp data-complete="true"><span style="font-size: 16px;"><strong data-complete="true">Contact Form</strong></span></td><td colspan="undefined" data-sfc-cp data-complete="true"><span data-sfc-cp data-complete="true" style="font-size: 16px;"><a href="https://ridealso.com/pages/support?hcUrl=%252Fen-US%252Fcontact" target="_blank" rel="noopener noreferrer">Submit a form here</a></span></td></tr></tbody></table></div>

Support cancelling, editing, and managing reservations. 

Cancelling a Reservation | ALSO

Pre-Sale

Reservations

Configuring the TM-B

Test Rides & Demos

Where is ALSO available?

Where can I see ALSO's products?

Discounts & Promotions FAQ

Promos & Discounts

TM-B Model Pricing

TM-B Models and Pricing

Payment Options

Financing Options

Pricing & Payment

Reservation FAQ

Cancelling a Reservation

How long is my reservation good for?

Am I guaranteed a TM-B with a reservation?

Using your Reservation

ALSO vs. other E-Bike brands

ALSO Products

Assembly

Design

TM-B Models Comparison

Pedaling the TM-B

ALSO TM-B Editions Specs Chart

DreamRide

Hill Flattening

Assist

Regen

Belt Drive

TM-B Display

Ride Modes TM-B

Technology

Frame design

Top Frames

Pedaling & Gears

Suspension

Terrain Capabilities

Lighting

Tire Options

Handlebar/Cockpit Options

Features

Rider Height Range

Rider weight limit

Geometry

TM-B - Bike

Alpha Wave - Helmet - FAQs

Alpha Wave Features

Alpha Wave Helmet Fit

Alpha Wave Audio & Speakers

Impact Protection - RLS

Alpha Wave

Battery FAQs

What happens when the battery is low or dead?

TM-B Range Capabilities

Charge Time

Battery

About the TM-Q

Fleet Ready

Personal Use

TM-Q Pricing & Availability

TM-Q - Quad

Purchasing Top Frames

Product

Cancellation Policy

Return Policy

Starting a Return

Exchange/Refund

Cancel my order

Editing my Order

Changing Email on your Account

Order Management

Replacement Parts

Replacement Parts Availability

ALSO Service Support

Service Plans

Mobile Service

Service Support

Service and Maintenance

Recommended Service Intervals

ALSO Warranty

Warranty

Service

TM-B Launch Edition - Shipping Timeline

Shipping Worldwide

Expedited Shipping?

Order Tracking

Delivery Prioritization

Where can I have my ALSO products delivered?

Does ALSO offer home delivery?

Domestic Shipping

Shipping Cost

In-Stock Shipping Timeline

Shipping

Who are ALSO?

Why did Rivian spin out ALSO?

ALSO's Founding Members

ALSO Manufacturing

ALSO Headquarters

ALSO Careers

ALSO Company

Method	Details
Email	[email protected]
Contact Form	Submit a form here

Cancelling a ReservationUpdated 2 months ago