Editing an Order or Pre-OrderUpdated an hour ago

We don't yet have full self-service editing on orders that are already placed, so order changes go through our support team at [email protected].

Can I change my size, color, or configuration after I've placed my order?

Yes, as long as the order isn’t in processing at the warehouse or already shipped. Right now, we are able to change most details of your configuration. Later this fall, once processing starts, changes aren't guaranteed.

I forgot to apply my Reservation Code or Gear Shop code. Can I add it after I've already placed my order?

Yep, contact us and we'll help get the credit applied. Codes can't be added directly through checkout after the fact, so reach out rather than trying to edit the order yourself.

Can I update my payment method on an existing order?

Not directly. We'd have to cancel and refund the order, and you can place a new one with the correct payment method.

Can I update my shipping address, email, or other personal information?

In most cases, it's not a problem as long as the shipping label hasn't been printed yet. Our contact form is the place to go for last-minute changes of all kinds.