Order Management
Need help with your ALSO order?
Cancellation Policy
Our ALSO Customer Support team is here to help! If you have questions about cancelling your preorder or reservation please reach out to our team at [email protected] or submit a form here Form Link.
Return Policy
At ALSO, we offer a 30-day return window from the date of delivery to ensure you are satisfied with your TM-B experience. What is the return window? You must initiate your return within 30 days of delivery. How long do I have to ship it? Once initiat
Starting a Return
For questions about returns and our return policy please reach out to our ALSO customer support team at [email protected]
Exchange/Refund
Our ALSO Customer Support team is here to help! For inquiries about refunds and exchanges reach out to our team at [email protected] or submit a form here Form Link.
Cancel my order
Our ALSO Customer Support team is here to help. For information on cancelling your order please reach out to our team at [email protected] or submit a form here Form Link.
Editing my Order
Our ALSO Customer Support Team is here to help! For help with your order reach out to our team at [email protected] or submit a form here Form Link.
Changing Email on your Account
To change or edit the email on your account you can reach out to use at [email protected] or fill out the form on our site here: Contact Form. Our ALSO Customer Support team will be able to assist you in updating your email.